Privacy policy
Last updated: September 7, 2026
Nestldown, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Shopify store at nestldown.com or make a purchase from us.
Information we collect
We collect information that you voluntarily provide when placing an order, creating an account, subscribing to our newsletter, or contacting us. This may include your name, billing and shipping address, email address, phone number, payment information, and purchase history.
We also automatically collect certain information when you visit our store, including your IP address, browser type, device identifiers, pages viewed, time spent on pages, and referring URLs. This data is collected through cookies, web beacons, and similar technologies.
How we use your information
We use your personal information to:
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Process and fulfill your orders, including payment processing, shipping, and order confirmations
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Communicate with you about your order, account, or customer service inquiries
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Send marketing communications, if you have opted in
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Improve our website, products, and customer experience
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Detect and prevent fraud, unauthorized transactions, and security incidents
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Comply with legal obligations
Sharing your information
We share your information only with trusted third parties necessary to operate our business, including Shopify (our e-commerce platform), payment processors, shipping carriers (USPS and UPS), and email marketing providers. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies and tracking technologies
Our store uses cookies to remember your preferences, keep items in your cart, and analyze site traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our store.
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Your California privacy rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
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Right to know: You may request disclosure of the specific categories and pieces of personal information we have collected about you in the past 12 months.
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Right to delete: You may request that we delete your personal information, subject to certain exceptions required by law.
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Right to opt-out: We do not sell your personal information. If this policy changes, we will provide a "Do Not Sell My Personal Information" link.
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Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your CCPA rights, email us at info@nestldown.store with the subject line "CCPA Request." We will verify your identity before fulfilling the request and respond within 45 days as required by law.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order and payment records are retained for a minimum of seven years for tax and accounting purposes.
Children's privacy
Our store is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
Third-party links
Our store may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.
Contact us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: