Terms of service

Last updated: September 7, 2026

By accessing or purchasing from the Nestldown, LLC online store (the "Site"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use this Site or make a purchase.

You must be at least 18 years old and capable of forming a legally binding contract to use this Site and make purchases. By placing an order, you represent and warrant that you are of legal age and that all information you provide is accurate, complete, and current.

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts at our sole discretion.

We make every effort to display our products and their colors accurately. However, we do not guarantee that your monitor's display will precisely reflect the actual product colors. All product descriptions, specifications, and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.

All prices are listed in U.S. dollars and do not include applicable sales tax, which will be calculated at checkout based on your shipping address in accordance with California and local tax laws. We accept major credit cards and Shopify Payments. Your payment information is processed securely by our payment processors; we do not store your full credit card details.

Receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud. If we cancel an order after payment has been processed, we will issue a full refund.

Shipping terms are governed by our separate Shipping Policy, incorporated herein by reference. Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by the shipping carrier, weather, or other events outside our reasonable control.

All returns and refunds are governed by our Return and Refund Policy, incorporated herein by reference.

You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. You may not attempt to gain unauthorized access to any portion of the Site, other accounts, or computer systems connected to the Site.

All content on this Site, including text, graphics, logos, images, product descriptions, and software, is the property of Nestldown, LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or exploit any content without our express written permission.

The Site and all products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Nestldown, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of or related to your use of the Site or purchase of products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from your purchase shall not exceed the amount you paid for the specific product giving rise to the claim.

You agree to indemnify, defend, and hold harmless Nestldown, LLC and its owners, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms or your use of the Site.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, the dispute shall be resolved exclusively in the state or federal courts located in Santa Clara County, California.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

We may revise these Terms at any time by updating this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

For questions about these Terms of Service, please contact us at info@nestldown.store or (408) 454-5311.